Please book tickets for your entire party in one transaction.
Cancellations made within 7 days of the reservation date will incur the full ticket fee. We would prefer not to charge so please contact us with any changes 7 days in advance.
As an outdoor event, Picnics on the Lawn are subject to the elements and will go ahead in most weather conditions. A cancellation will only be considered if the conditions present a danger to guests and staff. Guests accept the risk that weather that they consider unsatisfactory may occur on their picnic date. In the event of wet weather please note that we will notify you the morning of the event if we will need to cancel.
Our venue manager will be monitoring the conditions prior to your start time, and will try to cancel as early as possible. Please note as weather conditions continuously change, a decision may not be announced earlier than 11am.
Please assume that the session is going ahead, unless you are officially notified via the email address the booking is under. It is the responsibility of the booker to notify their group members of updates. If you decide not to attend without receiving notice, your tickets will not be refunded.
If the event is cancelled prior to the starting time, you ticket will turn into a Chiswick voucher, and we will endeavour to book you and your group in for a Chiswick dining experience at the nearest available date.
Please note there is no BYO for this event.
Chiswick has implemented COVID SAFE procedures including the practicing of social distancing and hygiene procedures to ensure the health & safety for all guests and staff. Staff will be fully vaccinated and wearing masks with check in processes in place. Under the Governments Public Health Orders all guests will be required to be double vaccinated to enter the venue until 1st December 2021.